First Visit

Prior to making your first visit, please contact your insurance carrier to verify:

• Whether the provider you would like to see is in your network

• If the provider is not in the network, request the out of network benefits so that you fully understand your benefit options

• Obtain a referral, if necessary

• Ask for the number of visits available to you or your dependent

• Have a clear understanding of any co-payment responsibilities you may have

We know insurance verification and benefit information can be overwhelming. Our office personnel are available to assist you during the process. Please contact 630-409-9700 with any questions you may have. You may fill out the initial registration packet on-line after you’ve scheduled you initial appointment with your chosen clinician.

Your first visit will take approximately 45-60 minutes unless otherwise specified by the provider. If the new patient is a minor child, the parent/guardian will be asked to provide a thorough history.

There are times when you may request that we gather information from other sources such as schools, primary care physicians etc. If this applies, authorization from the patient or guardian is necessary.

Depending upon your insurance coverage, co-pay and co-insurance levels, we may require a credit card on file for you.

View or download a copy of Naperville Clinical Services' HIPAA Privacy Notice.